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Refund Policy

Last updated: 15 October 2026

Seller

BIM Industries is a trading brand of BIM Groupe Holding International Limited (BVI company no. 2156814). Nothing is bought online on this website.

Sourcing and manufacturing services

Every service (sourcing, industrialisation, quality control, logistics, certification, cost engineering) is quoted in writing. The signed quotation or contract sets the price, the payment schedule, and what is refunded if the project is cancelled.

Hardware from BIM Computing

AI and HPC hardware is sold through BIM Computing, under its refund and returns policy: 14-day withdrawal for consumers in the EU, 1-year warranty, full refund if delivery is more than 30 days late.

How to ask

Write to contact@bim-industries.com with your quotation or order number. Refunds go back to the account used for payment.

Your legal rights

Nothing here limits a right you have under the mandatory law of your country.

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